Industry Overview

The telecommunications industry is a global system with complex networks, such as computer networks, wireless networks, television, radio, telephones and mobile phones.
However nowadays, all these technologies and others are converging. In fact, you can now access the Internet, play videos, or track your children’s movements via global positioning system (GPS) technology on your cell phone. The Telecommunications industry, includes companies that make hardware, produce software, and provide services. This makes it difficult to separate it from the computer hardware and consumer electronics.

The continued growth in connectivity demand, persistent security challenges, and continuing innovation in devices and services are among the trends facing the telecommunications industry.

Business Requirements

The needs were identified as

  • Remediation and digitization of customers’ Files
  • Improving the productivity and the supervision of street sellers
  • Improving the customer in-store experience
  • Improving control over shipments in the indirect sales channel

Use Case : MTN (Digitization of customers’ files)

MTN team equipped its agents with a mobile application that takes pictures of the identity card of its clients (National ID card, Passports, driver’s license) before the activation of the SIM card.

Seven Million ID cards were stored on the customer database in image format.
But MTN couldn’t access the data on the card: Card number, name, … and use them on a digital way.

  • We deployed Valomnia’s OCR which was accessible via a REST API to scan more than Three Million pictures in less than 30 days.
  • Valomnia’s OCR extracted data from the recognition of the text fields and MRZ code printed on the card.

Use Case : Orange Uk

We have developed on behalf of Orange UK, a Cloud solution allowing users to safely save their data on Orange’s Cloud. In case of a phone loss, the user can transparently retrieve his data to a new phone. His data is of course deleted from the lost phone. The solution implemented an authentication system using facial recognition to ensure an optimal safety when using the solution.

The solution is available on Android phones distributed by Orange UK to its customers. We have updated the Android system to ensure optimal transparency of backup operations on the Cloud of customers’ personal data. Technically we changed the file system of the operating system and we have exported to the application development level an API that directly accesses the SIM card which is of course Orange’s property.

Use Case : Orange France
Home Automation Box (HAB)

With the new French legislation requiring accommodations to be equipped with smoke detectors, effective solutions had to be found especially in older homes that could not rebuild their installation.

Orange France has therefore launched a project to address this issue. This solution allows users to connect their Live Box (a box that allows users to connect devices to the Internet, Ethernet or Wi-Fi) to a Home Automation Box (HAB) to control the various sensors installed. We have contributed to this project by working on an administration solution that helps connect both devices (the HAB and Live Box) through the protocol “TR 69″. In case of a problem alerts are sent by SMS and phone.